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The culture of sustainability in business 

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By Alessandro Armillotta

· 6 min read


The planet faces escalating environmental challenges, growing social responsibilities, and increasing economic uncertainties. In this context, making a difference demands becoming the difference. According to Deloitte’s 2023 CxO Sustainability Report, Accelerating the Green Transition, 75% of CxOs indicated that their organizations increased sustainability investments over the past year, with nearly 20% reporting a significant boost. These efforts align with millions of businesses worldwide that have already embraced sustainability as a cornerstone of their operations.

This growing emphasis on sustainability reflects a profound transformation in how companies are evaluated, shifting focus toward their broader impact and resonance beyond financial performance.

Historically, the metrics for assessing a company’s credibility, reliability, and success centered solely on profitability, earnings, and market share. Today, however, new standards have emerged, grounded in impact-oriented practices.

These evolving benchmarks demand tangible changes within organizations. Addressing these challenges and capitalizing on associated opportunities requires embedding sustainability into the very fabric of corporate culture. Successfully navigating the green transition can no longer depend on sporadic engagement with sustainability advisors or consultants.

Sustainability is not a siloed department operating independently from the rest of the organization. Instead, it requires a holistic, multi-team, multidisciplinary, and multichannel approach.

Fostering a “culture of sustainability” requires a company-wide commitment, ensuring that every action contributes to creating lasting value. Building a sustainable corporate culture involves strategies that address all aspects of the business and its broader environment, such as:

  • Reducing emissions by leveraging innovative technologies and adopting more efficient processes
  • Investing in human capital through comprehensive training and actively involving employees in sustainability initiatives
  • Striving for Net Zero by achieving carbon neutrality through renewable energy adoption and offset measures

These initiatives reflect a long-term commitment that involves all stakeholders—employees, customers, investors, and local communities—mobilizing them on critical social and environmental issues that directly impact the corporate ecosystem while promoting collective well-being and resilience.

A company can only achieve meaningful growth by embedding sustainability at every level of its organization, ensuring it remains both responsible and forward-thinking. Reaching sustainability targets depends on the full and active engagement of all stakeholders.

To bring this vision to fruition—and avoid the pitfalls of greenwashing—it is imperative that a culture of sustainability permeates every level of the corporate structure, from governance to entry-level roles.

When sustainability is not embraced as a core value, the repercussions are inevitable. Failing to foster a robust sustainability culture can signal to stakeholders an apparent disregard for critical priorities such as ESG commitments. This perception can directly undermine a company’s market value. These tangible risks demand management’s attention, as they could threaten the organization’s competitiveness and resilience in an economic landscape increasingly driven by long-term sustainable practices. Below are some examples:

  • Reputational damage: Companies perceived as unsustainable risk harm to their reputation, leading to a loss of trust among customers, investors, and business partners
  • Difficulty accessing financial markets: Investors are increasingly focused on ESG (Environmental, Social, and Governance) criteria. A low ESG score can diminish a company’s appeal, limit financing opportunities, and increase capital costs
  • Regulatory risks: non-compliance with new directives: The European Corporate Sustainability Reporting Directive (CSRD) requires more companies to disclose their environmental impact. Failure to comply may result in legal and financial penalties
  • Increased regulatory restrictions: New environmental laws and regulations may impose stricter operational constraints and higher compliance costs on companies that do not adopt sustainable practices
  • Operational risks: supply chain disruptions: Unsustainable companies may face challenges as suppliers and partners increasingly align with higher environmental standards
  • Rising operating costs: Inefficient resource use can lead to higher operating expenses, such as increased energy consumption and greater use of natural resources
  • Loss of competitiveness and market opportunities: Consumers and businesses are becoming more sustainability-conscious. Companies that fail to meet these expectations risk exclusion from market opportunities and losing customers to more sustainable competitors
  • Challenges in attracting talent: Employees increasingly seek to work for organizations that align with their values. Companies that do not prioritize sustainability may struggle to attract and retain top talent
  • Environmental accountability: Firms that neglect sustainable practices risk involvement in environmental scandals, which can result in legal costs and compensation payouts
  • Negative media attention: Unsustainable practices can attract critical media coverage, damaging a company’s public image and brand reputation
  • Poor ESG ratings: A lack of sustainability initiatives can negatively impact ESG ratings, reducing a company’s attractiveness to investors and undermining its position in financial markets

These negative effects can quickly escalate into significant obstacles. To counter this, it is essential to harness the benefits of sustainability strategies by identifying opportunities in critical areas such as responsible resource management across the supply chain, safeguarding human rights, and implementing ethical business practices. Only in this way can challenges be transformed into strategic drivers for sustainable development, enhancing corporate competitiveness and positioning sustainability as a catalyst for growth and innovation.

To achieve tangible results, it is crucial to continuously measure and monitor the effectiveness of implemented actions. Sustainability cannot be left to chance; it must be guided by clear tools and methodologies that promote transparency and accountability. Good intentions alone are insufficient to evaluate the real impact of corporate actions aligned with CSR principles. Comprehensive frameworks serve as essential evaluation tools for understanding the effectiveness of these initiatives.

One such framework is ESG, an acronym encompassing three key pillars of corporate performance: Environmental, Social, and Governance. These criteria provide concrete metrics for investors and stakeholders, working in tandem with CSR practices. Together, they act as a spark igniting perpetual  engine-driving sustainability principles beyond the company to influence the broader ecosystem in which it operates.

  • Financial support: Investing in infrastructure projects that generate positive impacts for local communities
  • Employee volunteering: Engaging staff in initiatives that support environmental or social causes
    Charitable donations: Providing financial assistance to NGOs and organizations dedicated to social, cultural, or environmental advancement
  • Collaborative community events: Partnering with local communities to host activities such as clean-up drives or flash mobs, fostering collective engagement
  • Support for community development: Establishing funds and scholarships to benefit local communities and promote equitable opportunities
  • Environmental stewardship: Implementing policies to reduce waste, enhance recycling, and prioritize renewable energy sources. Companies might also focus on lowering CO2 emissions or utilizing recycled and biodegradable materials to reduce their carbon footprint and environmental impact
  • Global awareness campaigns: Actively participating in and promoting worldwide awareness initiatives through strategic marketing and communication efforts

Sustainability has emerged as a core driver of business success, demanding unified commitment across all levels of an organization. Adopting sustainable practices embodies a long-term vision that harmonizes economic growth with environmental stewardship.

By fostering a corporate culture rooted in social and environmental responsibility, businesses can meet stakeholder expectations while making a significant contribution to a more equitable and sustainable future for all.

illuminem is proud to partner with AWorld in advancing sustainability oriented stakeholder engagement.

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About the author

Alessandro Armillotta is the co-founder and CEO of AWorld, the platform and app supporting the United Nations’ ActNow campaign for climate change and sustainability. Previously, he served as President of Bluefly.com, developing strategic B2B soltions for the fashion industry. He has collaborated with figures such as Tommy Hilfiger and Richard Cohen.

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