Last week, Amazon workers delivered on expectations of a major strike during the holiday sales rush. The "Make Amazon Pay" protest began on Black Friday, November 29, and continued through Cyber Monday, December 2.

The “Make Amazon Pay” campaign

The protests have been organised under the "Make Amazon Pay" campaign, which unites over 80 organizations advocating for labor rights, climate justice, and fair taxation. This movement aims to hold Amazon accountable for what they describe as labor abuses and environmental degradation. Workers from various countries – including the United States, India, Germany, the UK, Japan, and Brazil – participated in multiple demonstrations during this peak shopping weekend, highlighting their demands for better treatment and accountability from one of the world's most influential companies. This year marks the fifth consecutive year of the "Make Amazon Pay" campaign, reflecting a growing global resistance against what many perceive as Amazon's unchecked power and influence.

What are employees concerned about?

Amazon, the giant of e-commerce, is facing mounting scrutiny from its employees and the public regarding its environmental practices and labor conditions. The recent independent survey conducted by the AECJ found that 71% of Amazon employees feel that climate issues are not prioritized in the company’s business decisions. This sentiment reflects a broader concern among workers who want Amazon to take more substantial action toward sustainability. Many employees have been inspired by investigative reports that support their beliefs about the company's insufficient commitment to both environmental sustainability and human rights. In fact, the coalition behind "Make Amazon Pay" includes not only labor unions but also environmental groups like Greenpeace and tax justice organizations. Together, they demand that Amazon pay fair wages, respect workers' rights to unionize, contribute its fair share of taxes, and commit to genuine environmental sustainability.

Amazon's response

In defense, Amazon claims it provides competitive pay and benefits while creating millions of jobs globally. The brand further claims responsibly sourcing natural resources, investing in conservation, and restoring ecosystems across its business and supply chain. However, its sharply rising carbon emissions highlight an urgent need for increased climate action.

A 2023 report from the Intergovernmental Panel on Climate Change (IPCC) emphasizes the need for "rapid, deep, and immediate" emissions reductions within this decade to mitigate climate change effects. Despite Amazon's commitment to achieve net-zero emissions by 2040, critics argue that this goal is misaligned with scientific recommendations, particularly given that half of all emissions from e-commerce occur during the last mile of delivery. 

What’s next?

As the "Make Amazon Pay" campaign gains momentum during this critical retail period, it highlights an ongoing struggle between corporate power and worker rights. The movement reflects a broader demand for accountability from one of the world's largest companies as it faces increasing pressure from its employees and civil society organizations alike. The outcomes of these protests could shape not only Amazon's future practices but also set precedents for labor rights and environmental responsibility across industries worldwide.